If you are returning rugs to us, then we can arrange collection from you. The cost of this collection will be deducted from any monies refunded. Collection costs vary depending on dimensions, weight and location, but a Guide To Return Charges is shown below.
If you return the goods yourself, we advise you to return them to us via recorded delivery, as, if they are lost or damaged in transit, we cannot be held responsible for them. It is also advisable to insure the goods, so that the full value is covered in event of loss or damage.
Following is a guide to the cost of returning your rug based on an average weight for each size range, and collection from a UK mainland address:
SIZE COST
| Up to 200cm x 150cm |
GBP 16.50 |
| Over 200cm x 150 cm and up to 300cm x 200cm |
GBP 19.99 |
| Over 300cm x 200cm |
GBP 24.99 |
Contact us by either email or fax to arrange collection of your rug. We will confirm the cost of return carriage following receipt of your return request.
Whether you return the goods yourself or use our rug collection service, please ensure that goods are securely wrapped and labelled for the return journey. Please also affix a return address label, showing the return address below and your invoice number.
Our returns address is as follows:
Discount Rugs UK
7 Ridgehill Drive
Madeley Heath
Staffordshire
United Kingdom
CW3 9LX
customerservice@discountrugsuk.co.uk |
